At Reel by Vuluru, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business management platform.

By using Reel, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

Name, email address, and contact information
Company name and business details
Payment and billing information
User preferences and settings

Business Data

Vendor and customer information
Invoice and bill records
Financial transactions and journal entries
Tax compliance data

Usage Information

Log data and analytics
Device information and IP addresses
Browser type and operating system
Pages visited and features used

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our platform services
Process your transactions and manage your account
Send you administrative information and updates
Improve and personalize your experience
Develop new features and functionality
Monitor and analyze usage patterns and trends
Detect and prevent fraud and security issues
Comply with legal obligations and regulations

Data Security

We implement industry-standard security measures to protect your information:

Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
Access Controls: Role-based access and multi-factor authentication
Regular Audits: Security audits and penetration testing
Monitoring: 24/7 security monitoring and incident response
Compliance: SOC 2 Type II certified infrastructure

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors who assist in operating our platform
Business Partners: With your consent, for integrations you enable
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with mergers, acquisitions, or asset sales

Your Privacy Rights

You have the following rights regarding your personal information:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your data (subject to legal requirements)
Portability: Receive your data in a structured, machine-readable format
Opt-out: Unsubscribe from marketing communications
Objection: Object to processing of your data for certain purposes

To exercise these rights, contact us at privacy@vuluru.com

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse cookies or alert you when cookies are being sent.

Types of Cookies We Use:

Essential Cookies: Required for platform functionality
Analytics Cookies: Help us understand how you use our platform
Preference Cookies: Remember your settings and preferences

Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@vuluru.com

Mail: Vuluru Inc., Privacy Department, [Address]

Phone: 1-800-VULURU-1