Terms of Service

Last updated: December 12, 2025

These Terms of Service ("Terms") govern your access to and use of Reel by Vuluru ("Reel", "we", "us", or "our"), a business management platform. By accessing or using Reel, you agree to be bound by these Terms.

Important: Please read these terms carefully before using our platform. If you do not agree to these terms, do not use Reel.

1. Account Terms

  • You must be 18 years or older to use this platform
  • You must provide accurate and complete information during registration
  • You are responsible for maintaining the security of your account credentials
  • You are responsible for all activity under your account
  • You may not share your account with multiple users unless specifically permitted
  • You must notify us immediately of any unauthorized use of your account

2. Acceptable Use Policy

You agree NOT to use Reel for any of the following purposes:

  • Violating any applicable laws or regulations
  • Infringing intellectual property rights of others
  • Transmitting malware, viruses, or harmful code
  • Attempting to gain unauthorized access to our systems
  • Interfering with or disrupting the platform or servers
  • Using the platform for fraudulent or illegal activities
  • Scraping, crawling, or harvesting data without permission
  • Impersonating any person or entity

Violation of these terms may result in immediate termination of your account without notice or refund.

3. Service Availability

  • We strive to maintain 99.9% uptime but do not guarantee uninterrupted access
  • We may suspend service for maintenance with advance notice when possible
  • We are not liable for service interruptions caused by third-party providers
  • Emergency maintenance may occur without prior notice

4. Payment and Billing

Subscription Fees

  • Fees are charged based on your selected subscription plan
  • All fees are in US Dollars unless otherwise specified
  • Subscription fees are billed monthly or annually in advance
  • You authorize us to charge your payment method on file

Refunds and Cancellation

  • You may cancel your subscription at any time
  • Cancellations take effect at the end of the current billing period
  • No refunds for partial months or unused features
  • We reserve the right to offer promotional refunds at our discretion

Price Changes

We may change our prices with 30 days' notice. Continued use after price changes constitutes acceptance of the new pricing.

5. Your Data

  • You retain all rights to data you submit to the platform
  • You grant us a license to use your data to provide our services
  • We will not share your data except as described in our Privacy Policy
  • You are responsible for the accuracy and legality of data you provide
  • You can export your data at any time
  • Upon account termination, we will delete your data per our retention policy

See our Privacy Policy for detailed information about how we handle your data.

6. Intellectual Property

The Reel platform, including its design, features, text, graphics, logos, and software, is owned by Vuluru Inc. and protected by intellectual property laws.

  • You may not copy, modify, or distribute our platform or its components
  • You may not reverse engineer or attempt to extract source code
  • Trademarks and service marks are property of Vuluru Inc.
  • We grant you a limited license to use the platform per these Terms

7. Warranties and Liability

Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE PLATFORM WILL BE ERROR-FREE OR UNINTERRUPTED.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE PLATFORM.

Maximum Liability

Our total liability for any claims related to the platform shall not exceed the amount you paid us in the 12 months preceding the claim.

8. Termination

  • You may terminate your account at any time from your settings
  • We may suspend or terminate your account for violation of these Terms
  • We may terminate accounts that have been inactive for 12+ months
  • Upon termination, your right to use the platform ceases immediately
  • Provisions that should survive termination will continue to apply

9. Governing Law and Disputes

These Terms are governed by the laws of the State of [State], United States, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of Reel shall be resolved through binding arbitration, except where prohibited by law.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the platform. Continued use after changes constitutes acceptance of the modified Terms.

Contact Us

Questions about these Terms? Contact our legal team:

Email: legal@vuluru.com

Mail: Vuluru Inc., Legal Department, [Address]

Phone: 1-800-VULURU-1